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Autodesk LMTools error "Windows preferred path <SystemDrive>\ProgramData to store service data is not set"

Ken Williams

Autodesk LMTools when saving service error "Windows preferred path <SystemDrive>\ProgramData to store service data is not set"

Issue:

After changing the debug.log file's path in LMTools and saving the service, you get this error message:

"Windows preferred path <SystemDrive>\ProgramData to store service
data is not set"

 

Solution:

  • This error can be ignored and the Network License Manager should be able to function with no issues.
  • When LMTools is closed and re-launch, the debug.log file path location should be updated to the new location.
  • If changing your debug.log file default path, please make sure to have Read & Write (Full control) access to the folder.
  • Full control access is needed to avoid the issue of the debug.log file not generating any report data.

About the Author

Ken Williams

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

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