How to create a Support Case on the IMAGINiT Website

When installing Revit you receive the error message "Autodesk Revit is already installed" despite already uninstalling Revit from your machine.

You need to create a case directly with Autodesk for assistance with your Autodesk SSO integration, but aren't sure how to do so. Follow these instructions to create your case.

When trying to launch updated versions of Revit 2025, the following error is displayed, "Microsoft ASP.NET Core Runtime 8.0.8 for windows x64 must be installed." Revit then shuts down

You need to create a deployment package of an Autodesk product to use in Intune to deploy. Here's what you need to know and do to accomplish this.

In the process of troubleshooting an issue, you end up in the Windows Event Viewer and have a large number of events, making it hard to sort and determine what has occurred.

Autodesk does not have a way to push these items out to your user's workstations other than using Autodesk Access to install locally with local admin rights.

While it is not necessary to upgrade to the latest version of Desktop Connector Version 16.x, it is highly recommended to do so, in order to take advantage of the latest enhancements.

The error is being caused by outdated browsing data. Here's what you need to know and do to fix it.

A scheduled task deletes a licensing file that prevents Autodesk products from starting.

You need to install the Standalone IMAGINiT Utilities for Civil 3D 2025-2020 and want to know how. Here's the step-by-step guide.

This vulnerability could affect producers who are using a secured communication protocol. However, it does not impact the Autodesk vendor daemon (adskflex.exe)

You want to uninstall an Autodesk product but the original deployment package is no longer available in the original location. Here's what you need to know and do.

Here are the steps to follow to get an authcode and install the IMAGINiT Utilities for Revit 2025.

When installing an Autodesk product, error 1327 is received, which references an invalid drive number.

When you sign into Autodesk with your accounts page or from the products page in the Apple Safari browser in macOS on a Mac computer, the login page may be slow to load or might show an error.

Here's what you need to know and do if you get the Autodesk Install error: [Product] The install couldn’t finish. Error 4000

"License checkout timed out. What do you want to do?" when launching Autodesk 2020 or newer software on Windows.

You receive an error (varies) when you try to obtain a network license and have the latest version of the license file.

The Autodesk Desktop App may have tried to auto-update or a Windows update may have interfered with the program.

The Autodesk service that you are trying to access is Temporarily unavailable. If you get this, here's what you need to know and do.