Resources » Installation » Autodesk Access says No Updates for the Selected Date Range

Autodesk Access says No Updates for the Selected Date Range

Jeff Lotan

Issue:

You check Autodesk Access to see if there are any updates for your Autodesk software, but nothing shows up.

You see “No updates for the selected date range”.

Causes:

This problem can be due to the default settings of Autodesk Access.

Solution:

There are a number of possible solutions to this issue.

  1. You must sign in first and once successfully signed in you will see your initials (See JL below).
  2. Towards the upper right corner change it from “Past 30 days” to “All”

Once “All” is selected, you may see additional updates that are available to install.

I recommend starting at the bottom and working your way up the list (oldest to newest).

Here are a couple other possible solutions:

https://resources.imaginit.com/support-blog/autodesk-access-does-not-show-updates

https://resources.imaginit.com/support-blog/autodesk-access-not-showing-updates

About the Author

Jeff Lotan

Sr. Technical Support Specialist - Licensing<br><br>I am charged with mentoring and training team members in the proper use our systems and tools, documenting NSC processes, and providing feedback and ideas to the management team towards improving the customer experience. I am also a major contributor to our technical support blog and internal knowledge base.

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