Autodesk: Error “Install Failed” When you try to install Autodesk 2022 Products

July 30, 2021 Jeff Arbogast


When you are trying to install the Autodesk 2022 Products. The install says “Install Failed”.


When you look through the log file you notice %localappdata%/Autodesk/ODIS. You may notice an issue with The directX installation.


You may see something similar to

“Failed when performing installation of (upi2: {C9D76BF-A352-3EE7-AF06-BFE6D5507BED} name: Microsoft DirectX for Windows)”


To resolve this issue

Option 1

  • Run Windows Updates – Make sure Windows is up to date.

Option 2

  • Attempt to install DirectX manually from the Microsoft Website.

  • The Make sure Windows is up to date.
  • Then attempt the install again.


If install fails take a look at the issue from the Microsoft Website involving DirectX “failed installs in Windows 10”

About the Author

Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

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