Issue:
You are having issues with your Autodesk software and believe the issue may be corrupted C++ libraries or indications are showing that is the issue.
Causes:
This can be caused by a number factors, but usually the best way to correct it is to uninstall and reinstall all the C++ components.
Solution:
How to uninstall/reinstall C++ modules
Causes:
This can be caused by a number factors, but usually the best way to correct it is to uninstall and reinstall all the C++ components.
Solution:
How to uninstall/reinstall C++ modules
1. Open Control Panel and click on Programs and Features
or
2. In the Upper right corner of the window look for this:
3. Click in the box and put in C++ then click the arrow or hit the Enter key to filter your results to only the C++ modules
4. Now Uninstall all existing C++ from Control panel (make note of what versions need to be reintalled), starting with the newest (v14) and work your way through the list
I generally see mismatches, missing either x86 or x64, or items without file sizes when I know there are issues. Right mouse click and follow the prompts to Uninstall (not repair) the installed C++ Module(s).
5. Using the links below, download the replacement C++ modules and install them:
C++ 2010
x86: https://download.microsoft.com/download/1/6/5/165255E7-1014-4D0A-B094-B6A430A6BFFC/vcredist_x86.exe
x64: https://download.microsoft.com/download/1/6/5/165255E7-1014-4D0A-B094-B6A430A6BFFC/vcredist_x64.exe
C++ 2012
x86: https://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x86.exe
x64: https://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe
C++ 2013
x86: https://aka.ms/highdpimfc2013x86enu
x64: https://aka.ms/highdpimfc2013x64enu
C++ 2017-2026 (aka V14)
x86: https://aka.ms/vc14/vc_redist.x86.exe
x64: https://aka.ms/vc14/vc_redist.x64.exe
6. Reboot the machine (to ensure the changes are fully implemented)
7. Retest and see if that resolves the issues you were experiencing.
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