Issue:
In order to renew your BIM 360 Account, you will need your BIM 360 Account ID. You are unsure of how to find your BIM 360 Account ID and/or what the BIM 360 Account ID is.
Causes:
Locating the BIM 360 Account ID may prove challenging for a couple of reasons:
- The Account Admin has not been shown where to look for this information
- Some companies have only been working on projects hosted on another company’s BIM 360 site since purchasing BIM 360 Design licenses, and therefore have not activated their own site and do not have a BIM 360 account ID yet.
Solution:
Important Note: To proceed, you MUST be a BIM 360 Account Admin
Use the following link: https://bim360.autodesk.com/activate/c4r-docs-account/
- If you have an existing BIM 360 which has already been registered, you will choose Step 1 shown in the image below. (Alternatively, you can login to your active site at https://admin.b360.autodesk.com)
- If you have just purchased your BIM 360 licenses or have been using another company’s site since your first purchase and have never activated your Account/Site, skip to Step 2 shown in the image below. Keep in mind that there should only be one (1) activation per account. Additional administrators can be added once the account is registered and active.
- If you chose Step 1 AND you are an account administrator, you will see the following once you sign in.
Choose the “BIM 360 Account Admin” option indicated in the image below:
Once you have logged into the BIM 360 Account Admin, please see the following IMAGINiT KB article for the additional steps to needed find your BIM 360 Account ID:
https://resources.imaginit.com/support-blog/where-can-i-find-my-bim-360-docs-account-id-number
This article also includes troubleshooting steps in the event you have lost your hub access.
- If you chose Step 2 above (Activate you BIM 360 Account), you will see the page indicated in the following image. Please pay close attention to the highlighted areas before submitting the form.
- “Any firm using Revit 2018.3 or later that does not have an active BIM 360, Collaboration for Revit/BIM 360 Design, BIM 360 (frequently referred to as “BIM 360 Document Management”), Field/Build or Glue account.”
- “If you use Revit 2018.2 or an earlier version, you’ll need BIM 360 Team for Revit Cloud Worksharing. Set up your account.”
After reviewing the steps above, if you are still unsure of how to proceed or if you have additional questions please reach out to us here at IMAGINiT. Our team is always here to assist you.
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