Heath White

Sr. Technical Support Specialist, Manufacturing

  • Fusion 360 will not log in or becomes unresponsive

    Fusion 360 will not log in or becomes unresponsive

    Fusion 360 will not log in or becomes unresponsive

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  • Obtaining Updates For Twinmotion

    Obtaining Updates For Twinmotion

    How to obtain updates for Twinmotion

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  • AutoCAD Electrical Project Will Not Check into Vault

    AutoCAD Electrical Project Will Not Check into Vault

    Solution to being unable to check in the final ACADE project to Vault

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  • AutoCAD Electrical SQL Server Timeout Variable

    AutoCAD Electrical SQL Server Timeout Variable

    How to set the AutoCAD Electrical SQL Timeout System Variable

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  • PDF output from Autodesk products appears inconsistent

    PDF output from Autodesk products appears inconsistent

    Solution for PDF output from Autodesk products that appears inconsistent or faded

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  • Autodesk Vault ECO Properties Missing

    Autodesk Vault ECO Properties Missing

    How to get the ECO property display back in your Autodesk Vault Professional client.

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  • Autodesk Inventor File Check-in to Vault Fails Due to Save

    Autodesk Inventor File Check-in to Vault Fails Due to Save

    Files can't be checked into Vault due to needing to be saved, even after a save action has been performed.

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  • Autodesk Inventor - Unable to save changes to iParts

    Autodesk Inventor - Unable to save changes to iParts

    Solution to users suddenly being unable to save iParts in Autodesk Inventor.

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  • Autodesk Inventor FEA Reports Have Missing Images

    Autodesk Inventor FEA Reports Have Missing Images

    Troubleshooting images missing from Autodesk Inventor FEA reports.

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  • Batch Update of Autodesk Vault Visualizations to Override Background Color

    Batch Update of Autodesk Vault Visualizations to Override Background Color

    Autodesk Vault process for updating visualization file's background color for improved legibility.

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  • Selecting Preview in Vault Thin Client Error 404

    Selecting Preview in Vault Thin Client Error 404

    When selecting the preview option in the the Vault 2022 Thin Client, some users receive an Error 404 message.

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  • AutoCAD Electrical FILEDIA Resets to 0

    AutoCAD Electrical FILEDIA Resets to 0

    How to reset the file open dialog in AutoCAD Electrical or other AutoCAD based software.

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  • AutoCAD Mixed Bold Appearance of Text

    AutoCAD Mixed Bold Appearance of Text

    Solution to the mixed bold display of certain text in AutoCAD based products.

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  • AutoCAD Text displays as blocks when zoomed out

    AutoCAD Text displays as blocks when zoomed out

    Tip for resolving blocky display of text when zoomed out in AutoCAD based products.

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  • Inventor Frame Generator: G_L Parameter Becomes Disassociated After Removing End Treatments

    Inventor Frame Generator: G_L Parameter Becomes Disassociated After Removing End Treatments

    Inventor Frame Generator: G_L Parameter Becomes Disassociated After Removing End Treatments. This provides a workaround until a permanent fix is available from Autodesk

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  • Vault Professional Check In Error: "You do not have adequate permissions to perform this operation".

    Vault Professional Check In Error: "You do not have adequate permissions to perform this operation".

    When attempting to check a file into Vault and you receive a "You do not have adequate permissions to perform this operation" error.

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  • Vault Client is not compatible with the following applications...

    Vault Client is not compatible with the following applications...

    Users are receiving a compatibility error when attempting to connect to the Vault Sever via a Vault Client.

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  • AutoCAD Electrical Ladder Reference Alignment

    AutoCAD Electrical Ladder Reference Alignment

    How to adjust the apparent indentation of ladder references.

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  • Inventor Part Density/Mass Shows a “0.000” Value After Upgrade

    Inventor Part Density/Mass Shows a “0.000” Value After Upgrade

    Solution for Inventor parts that show a "0" value Density/Mass iProperty value.

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  • Vault Professional: Cannot Assign Item to Inventor Assembly

    Vault Professional: Cannot Assign Item to Inventor Assembly

    Solution for the issue of not being able to add an Inventor assembly to a Vault Item.

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