Heath White

Sr. Technical Support Specialist, Manufacturing

  • IMAGINiT Vault Client Utilities: PDF Creation Fails Only on Some Job Processors

    IMAGINiT Vault Client Utilities: PDF Creation Fails Only on Some Job Processors

    This article was inspired by a situation where a client had multiple Job Processor machines with the IMAGINiT Vault Client Utilities in use for PDF creation

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  • AutoCAD Electrical: Assemblycode vs. Assemblylist

    AutoCAD Electrical: Assemblycode vs. Assemblylist

    AutoCAD Electrical won’t let you create additional records in the database with the “Unable to add record” due to your record having values that match an existing entry message.

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  • Error 303 Permission Denied Error on Vault 2026.2

    Error 303 Permission Denied Error on Vault 2026.2

    Error 303 Permission Denied Error on Vault 2026.2

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  • Vault File Rename for AutoCAD Electrical Files Fails

    Vault File Rename for AutoCAD Electrical Files Fails

    Vault File Rename for AutoCAD Electrical Files Fails when Imaginit Vault Client Utilities are installed.

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  • Vault Job Processor Not Honoring Publish Settings

    Vault Job Processor Not Honoring Publish Settings

    You have some drawings that have visualizations which don’t match your Vault Publish Settings.

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  • Unwanted White Cell Background in AutoCAD Tables

    Unwanted White Cell Background in AutoCAD Tables

    White Cell Background in AutoCAD Tables

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  • Vault Error 1008 “File Already Exists”

    Vault Error 1008 “File Already Exists”

    When trying to add a file to Vault, for example, a PDF, you receive an error indicating that the file already exists in Vault.

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  • Using the STRIPSEQ attribute in ACADE

    Using the STRIPSEQ attribute in ACADE

    By default, STRIPSEQ is blank and is not used for sorting terminals. It instead sets the order of accessories and spare terminals. The Terminal Number

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  • Vault Backups Suddenly Double Their Run Times

    Vault Backups Suddenly Double Their Run Times

    Vault Backups Suddenly Double Their Run Times

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  • Vault Thin Client 2025 spinning wheel

    Vault Thin Client 2025 spinning wheel

    Spinning Wheel in Vault Thin Client. IIS Reset will resolve the problem for a short period of time but then the problem returns.

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  • Vault Error – “The file {0} already exists, it cannot be added”

    Vault Error – “The file {0} already exists, it cannot be added”

    You are receiving an error when trying to check a file into Vault. The error indicates the file already exists in Vault, but you cannot find the file anywhere in Vault even running an advanced search.

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  • IMAGINiT Vault Utilities DLLS are not the same as Vault Explorer DLLS

    IMAGINiT Vault Utilities DLLS are not the same as Vault Explorer DLLS

    Starting with the 2026 release of the Imaginit Vault Utilities, you will now receive a notice if Autodesk has released updated DLL Libraries which may cause problems with the function of the utilities

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  • Errors with Autodesk Vault, SQL Server, and 8KB sector formatting

    Errors with Autodesk Vault, SQL Server, and 8KB sector formatting

    This issue appears to be caused by disks with 8KB sector formatting when installing SQL.

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  • Vault Job Processor–Failed to acquire a license

    Vault Job Processor–Failed to acquire a license

    Jobs in the Vault Job Queue are showing a Status of “Error,” and the Results indicate that the issue is the job could not be processed because the Job Processor “Failed to acquire a license."

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  • Unhandled Exception When Signing Into 2024 version of IMAGINiT Vault Server Utilities

    Unhandled Exception When Signing Into 2024 version of IMAGINiT Vault Server Utilities

    When trying to use any of the 2024 IMAGINiT Vault Server Utilities which require you to log into a Vault, you get an unhandled exception and cannot utilize the tool.

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  • Error in Inventor Undo Folder: Please Make Correction

    Error in Inventor Undo Folder: Please Make Correction

    When first starting Inventor, an error message similar to the one below pops up and may prevent you from working in Inventor.

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  • Proxy Settings for Vault Client Utilities

    Proxy Settings for Vault Client Utilities

    You want to know if there is a way to configure proxy server settings in the software for the Authentication side of the Vault Client Utilities.

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  • URL Whitelist For IMAGINiT Utilities Licensing

    URL Whitelist For IMAGINiT Utilities Licensing

    Due to your network security, you are experiencing difficulties with licensing your IMAGINiT Utilities

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  • Creating an Effective Support Request

    Creating an Effective Support Request

    You need to create a support case with IMAGINiT for assistance with your Autodesk products and you want to provide the necessary information to allow for the most efficient response

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  • Delete the Local Vault User Profile

    Delete the Local Vault User Profile

    Some of our clients have found the need to delete the local Vault User Profile to resolve a variety of issues.

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