Heath White

Your Vault Gateway is not working, and you are unable to get the Vault Gateway Service to run or remain running.

When trying to activate or update an IMAGINiT Utilities License you receive the following error: "An Error Was Encountered"

When you log into your Autodesk account and are looking for the download link for Autodesk Fusion but don’t see a way to download the installer.

Clients are being logged out of Vault Thin Client after a short time or after briefly navigating the Vault. In some cases it may take as long as 5 minutes or more

This article was inspired by a situation where a client had multiple Job Processor machines with the IMAGINiT Vault Client Utilities in use for PDF creation

AutoCAD Electrical won’t let you create additional records in the database with the “Unable to add record” due to your record having values that match an existing entry message.

Error 303 Permission Denied Error on Vault 2026.2

Vault File Rename for AutoCAD Electrical Files Fails when Imaginit Vault Client Utilities are installed.

You have some drawings that have visualizations which don’t match your Vault Publish Settings.

White Cell Background in AutoCAD Tables

When trying to add a file to Vault, for example, a PDF, you receive an error indicating that the file already exists in Vault.

By default, STRIPSEQ is blank and is not used for sorting terminals. It instead sets the order of accessories and spare terminals. The Terminal Number

Vault Backups Suddenly Double Their Run Times

Spinning Wheel in Vault Thin Client. IIS Reset will resolve the problem for a short period of time but then the problem returns.

You are receiving an error when trying to check a file into Vault. The error indicates the file already exists in Vault, but you cannot find the file anywhere in Vault even running an advanced search.

Starting with the 2026 release of the Imaginit Vault Utilities, you will now receive a notice if Autodesk has released updated DLL Libraries which may cause problems with the function of the utilities

This issue appears to be caused by disks with 8KB sector formatting when installing SQL.

Jobs in the Vault Job Queue are showing a Status of “Error,” and the Results indicate that the issue is the job could not be processed because the Job Processor “Failed to acquire a license."

When trying to use any of the 2024 IMAGINiT Vault Server Utilities which require you to log into a Vault, you get an unhandled exception and cannot utilize the tool.