Autodesk: When launching you receive a message “This product license is no longer available. Please save your work and shutdown.”

Issue:

Autodesk: When launching you receive a message “This product license is no longer available. Please save your work and shutdown.”

This will happen even with proper sign in credentials.

“Product License - not found”

“The product license is no longer available. Please save your work and shut down. <Minutes remaining><product name> will be shut down.”

Cause:

There can be a number of issues that cause this error.

Solution:

Possible solutions

  • Verify that the product is assigned.

https://manage.autodesk.com/home/

https://knowledge.autodesk.com/customer-service/account-management/users-software/user-management/assign-users-to-products

  • Reset license.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Use-Installer-Helper.html

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-change-or-reset-licensing-on-your-Autodesk-software.html

  • Check to verify you have all of the licensing updates.

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/Autodesk-Licensing-Service-Updates.html

About the Author

Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

Follow on Linkedin More Content by Jeff Arbogast
Previous Article
Revit Error Revitworker.exe
Revit Error Revitworker.exe

If the Revitworker.exe is running as administrator but the Revit process is not, it will cause issues with ...

Next Article
IMAGINiT Utilities - This installation package could not be opened error
IMAGINiT Utilities - This installation package could not be opened error

Move the downloaded IMAGINiT Utilities install files to a folder on the local drive on the machine, such as...

Need tech support? Let us help!

Learn More