When signing into your Autodesk account and getting "this account is being processed for deletion"

When signing into your Autodesk account, you are getting "this account is being processed for deletion" message

Issue:

When signing into your Autodesk, you get the following error message: 

"This account is being processed for deletion" 
"Recover Account"

Solution:

The account owner can recover the account within five days in the following ways:

NOTE: Once an account is deleted and not recovered within 5 days, a new account with the same email address cannot be created for 45 days. This process cannot be shortened by Autodesk customer support.

  • Click Recover My Account in the confirmation email.
  • Sign in to profile.autodesk.com/security and click Recover My Account under Delete account and data.

About the Author

Ken Williams

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

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