Desktop Connector Notification Suppression

Issue:
Desktop Connector repeatedly shows update notifications, and users need a way to disable them.

Causes:
Notification suppression is possible, but functionality depends on the installed version of Desktop Connector:

• Version 16.11 or below – Suppression can only be applied per user, not system-wide.
• Version 16.12 or above – Suppression can be applied per user or to the entire machine.

Solution:

If Desktop Connector version is 16.11 or below:

You can only suppress notifications for the local user. If multiple users share a machine, the registry modification must be applied to each user profile individually.

1.     Open Registry Editor by typing regedit in the Windows search box.

2.     Navigate to:

Computer\HKEY_CURRENT_USER\SOFTWARE\Autodesk\Desktop Connector\AdvancedSettings 

3.     Create a new DWORD value in AdvancedSettings:

SupressUpdateCommandAndNotifications.

4.     Set the value of:

SuppressUpdateCommandAndNotifications = 1

5.     Restart Desktop Connector.

If Desktop Connector version is 16.12 or above:

You can suppress notifications either for the current user or for all users on the machine.

1.     To apply only to the current user:

Computer\HKEY_CURRENT_USER\SOFTWARE\Autodesk\Desktop Connector\AdvancedSettings 

Or

Computer\HKEY_CURRENT_USER\SOFTWARE\Autodesk\Desktop Connector Advanced Settings

2.     For all users on the machine:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\Desktop Connector Advanced Settings

3.     Create a new DWORD value in AdvancedSettings:

SupressUpdateCommandAndNotifications 

4.     Set the value of:

SuppressUpdateCommandAndNotifications = 1

5.     Restart Desktop Connector.

About the Author

Sr Technical Support Specialist<br><br> Skilled in AutoCAD, Mixed-use, Renovation, Revit, and Sustainable Design. Strong arts and design professional with a BA in Urban design focused in Architecture from University of Washington.

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