Connector Element is showing in Content Catalog preview images

Issue:

After uploading Revit families to Autodesk Content Catalog, users may notice that connectors are visible in the generated thumbnail preview images.

For MEP families, this can make thumbnails difficult to interpret and may distract from the actual appearance of the family content.

  
Causes:

Content Catalog automatically generates preview images for uploaded Revit families. There is currently no setting available within Content Catalog or Revit that allows connectors to be hidden from automatically generated Content Catalog previews.

Because the preview generation process is handled automatically by the Content Catalog service, connectors that are present within the family may also appear in the generated thumbnail.

 
Workaround:

If connector visibility is undesirable, the best solution is to upload a custom preview image.

This provides complete control over what users see in Content Catalog and prevents connectors from appearing in the thumbnail.

If you'd like to provide feedback or express the importance of these capabilities, we encourage you to visit the AEC Data Model Roadmap. Under the Content Catalog section, you can mark relevant features as Critical, which sends feedback directly to the Autodesk development team and helps them understand customer priorities.

 

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