BIM 360 Supported Devices

When multiple 3D points (different -values) project to the same 2D screen coordinate. AutoCAD guesses the wrong -depth point because it can't distinguish them in a flat view.

You are having trouble activating the IMAGINiT Utilities because the connection to the IMAGINiT licensing server is being blocked (Note: This may result in the error message "400 Bad Request").

You should be able to run Autodesk Products for 30 days without connecting to the Autodesk Server using Single User Licenses.

You are receiving the error message: "Startup Error: Desktop Connector Could not Initialize the Autodesk Identity Manager, prompting shutdown."

You have successfully created a Scheduled Update Policy within the Autodesk Portal but the updates are not applying to your users.

In AutoCAD 2026: When launching message “ Catalog file ‘Support\AcFields.fdc’ is not found/”. Here's what you need to know and do.

You need to create a Scheduled Update Policy for your Autodesk software that can be applied to your users within the Autodesk Portal.

Autodesk has introduced a new Update Policies feature within the Autodesk portal. This feature provides a mechanism to control Autodesk updates for users' Autodesk software.

Administrators have a number of existing locations in an ACC project.  They would like to import a large number of additional locations/rooms without affecting or deleting existing locations.

When attempting to assign an Autodesk Docs license to a member on their ACC account (Account Admin > Members page), some users report that Docs is not included under "Member subscriptions".

Reports in BIM 360/ACC projects display the logo associated with the ACC Account by default.  Users want to have a project=specific logo appear on the report.

After enabling users with install permissions in Autodesk Access using the AllowSystemContextInstall registry setting to install updates, some updates will not install.

CAD files added to the Vault using non-approved methods are missing data.

CAD and BIM managers play a critical role in maintaining standards, workflows, and system performance. Too often, they also become the default help desk for the entire organization.

In AEC and manufacturing environments, small Autodesk technical issues can disrupt project momentum. What seems minor often creates downstream delays that affect schedules, budgets, and team confidenc

Issue: Files are deleted from Vault and do not show in Trash bin. Causes: Installed columns in the Trash Bin are not set correctly.