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In a non-persistent virtual environment Autodesk credentials are needed at every login

Ken Williams

Issue:

Credentials to log in are asked for Autodesk software after every logoff/reboot from Windows in a non-persistent virtual environment.

Causes:

Non-persistent virtual environments do not retain system changes after reboot.

Solution:

All Autodesk software needs the ability to write information in the %localappdata% and %appdata% location and the license details are usually stored in a file called Loginstate.xml that is located in the %localappdata%\Autodesk\Web Services folder in the user's local Windows profile. If this file is deleted, a new login will be prompted after opening Autodesk software. 

Loginstate.xml location cannot be changed, therefore, there is no way to avoid such behavior when using a non-persistent virtual environment. 

About the Author

Ken Williams

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

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