The Autodesk Desktop App keeps showing an update is available after the update has already been installed

Ken Williams

Issue:

You manually install an update to your Autodesk product and the Autodesk Desktop App is still showing the update is available.

Solution:

There are two options:

First option

Try and install the option from the desktop even though it has already been installed.
You should get a message that the update has already been installed.
Click OK and the update should remove itself from the Autodesk Desktop App.

Second option – Refresh the Autodesk Desktop App cache

1. Close the Autodesk Desktop App

2. Go to the “task manager” and right-click “Autodesk Desktop App (32 bit)” and end task. If there are 2 “Autodesk Desktop App (32 bit)” in the task manager end both.

Graphical user interface, application

Description automatically generated

3. Navigate to c:\ProgramData\Autodesk

4. Delete the “SDS” folder

5. Restart the Autodesk Desktop App

About the Author

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.
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The Autodesk Desktop App keeps showing an update is available after the update has already been installed

Issue:

You manually install an update to your Autodesk product and the Autodesk Desktop App is still showing the update is available.

Solution:

First option

Second option – Refresh the Autodesk Desktop App cache

About the Author

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Solutions Beyond Software™

The Autodesk Desktop App keeps showing an update is available after the update has already been installed

Issue:

You manually install an update to your Autodesk product and the Autodesk Desktop App is still showing the update is available.

Solution:

First option

Second option – Refresh the Autodesk Desktop App cache

About the Author

Previous Article

Next Article

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