The IMAGINiT Reprise License Manager Will Not Start the Service.
Issue:
When you run the diagnostic tool (see blog below) and find that it shows in the log file "Wrong Hostid" and it expected one setting but shows "we are" and another setting. This means that the MAC on the server/computer changed.
09/15 14:05 (rand) Wrong Hostid - licenses may not be available
09/15 14:05 (rand) (expected: 00155d11fb05, we are: 00155d11fa51
Cause:
This can happen with a Virtual Machine that has the MAC set to dynamic or in a NIC Team environment.
Solution:
Your IT will need to make the MAC Static. It would be best to use the "we are:" MAC, otherwise you'll need to contact us to generate a new license file after the MAC has been made static. If the MAC is not made static, then it will change again and invalidate the network license.
Blog:
How to Obtain Reprise License Manager Diagnostic information
https://resources.imaginit.com/how-tos/how-to-obtain-reprise-license-manager-diagnostic-information
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