Issue:
When attempting to activate the IMAGINiT Utilities, you receive the following error.
“Utilities licensing error was encountered: The remote server returned an unexpected response: (400) Bad Request”
Causes:
This problem can be due to the firewall blocking communication with the IMAGINiT licensing servers.
Solution:
Whitelist the following URL: swservice.rand.com for both port 443 (https) and port 80 (http)
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Move the downloaded IMAGINiT Utilities install files to a folder on the local drive on the machine, such as c:\temp.
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WRONG HOSTID' error: This means that your license for IMAGINiTC3DUtilities does not match the information for the current machine
The license error dialog should show you where to find the license. You will need to scroll down a little bit in the dialog to find it.
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The start date in the license hasn't occurred yet, e.g., today you try to check out a license containing start=1-mar-2030.
You need to know if there is a Reprise License Manager Update to Mitigate the “HTTP Header Injection Vulnerability”
You’ve installed the Reprise License Manager (RLM), but there are no shortcut icons on the desktop to access the program.
Clicking the "Quick Edit Pipes" button on the ribbon immediately brings up an error report dialog to send to development. All other tools worked fine.
