Issue:
You have a regularly scheduled ADMS Console backup that has been running at a steady and somewhat predictable duration. Suddenly, your reliable, predictable, trusty Vault backup has doubled or more the time it takes to run. Typically, you have made no obvious changes to your environment, of which you are aware.
Causes:
This problem can be caused by a variety of issues from network hardware to Windows updates and beyond. In the cases I’ve come across recently though, there has been one common cause. “Security Software” This could be traditional Antivirus or Antimalware software, or it could even be a network security appliance. Regardless, the common thread has been additional processes that delay or interfere with the Vault backup being able to write data to the target location effectively and efficiently.
Solution:
In each case I’ve worked recently, the way to confirm the root case was related to Security applications was to temporarily, completely disable the security measures that were suspected of interfering with the Vault backups. In each case, the duration was only long enough to run a Vault backup so the run time could be compared with the extended durations that were being seen.
Once that has been confirmed, work with your security team to modify your security to be more Vault friendly, at least as much as is possible while still maintaining your corporate security standards.
Please see the following AKN articles for Autodesk’s suggestions on the subject:
How to improve performance when running Autodesk Vault with antivirus software?
How to improve or optimize Vault Backup performance.
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