Resources » How-Tos » The Autodesk Whitelist for AV

The Autodesk Whitelist for AV

Jeff Lotan

Autodesk has a good article about what to whitelist in your antivirus program for Autodesk programs to function properly.

In the article there is a typo where an extra backslash "\" is inserted.  There should not be a backslash between Autodesk and Shared.

It currently reads like this:

It should read like this:

You can copy/paste the paths from here:
C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\AdskLicensingAgent\AdskLicensingAgent.exe

C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\AdskLicensingService\AdskLicensingService.exe

C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe

The FULL article may not be there much longer:  https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-exclusions-I-can-implement-to-make-programs-run-better.html

I've printed it to a pdf and it can be downloaded here.

About the Author

Jeff Lotan

Sr. Technical Support Specialist - Licensing<br><br>I am charged with mentoring and training team members in the proper use our systems and tools, documenting NSC processes, and providing feedback and ideas to the management team towards improving the customer experience. I am also a major contributor to our technical support blog and internal knowledge base.

Follow on Linkedin More Content by Jeff Lotan
Previous Article
Autodesk account management roles
Autodesk account management roles

Here's a handy table of the different Autodesk Account management roles available and what they can do with...

Next Article
Revit: Missing Third Party Updater Message
Revit: Missing Third Party Updater Message

This message is popping up because someone working on the model has the Reinforcement extensions from subsc...

Need tech support? Let us help!

Learn More
Return to Resources