Revit 2021: When installing via Deployment "Install Failed. Unable to install Autodesk Revit 2021. Please contact your system administrator"

Issue:

Revit 2021: When installing via Deployment "Install Failed. Unable to install Autodesk Revit 2021. Please contact your system administrator".

Causes:

  • Generative Design conflicting with Revit .
  • Cloud Models that are conflicting.
  • Bad Deployment image.

Solution:

To resolve this issue

 

  • Remove conflicting “Generative Design” software.
  • Go to “Apps and Features” in Windows.
  • Uninstall “Generative Design”.
  • Try to install from the Deployment again.

 

  • Remove conflicting Cloud Models
  • Right click on the “Start Button” in Windows and select “Run”.
  • Type “cmd” and select “OK”.
  • Type “MsiExec.exe /X{AA384BE4-2001-0010-0000-97E7D7D00B18}” and select the <Enter> Key.
  • Follow prompts.
  • Once removed attempt to reinstall using the Deployment.

 

  • Modify Deployment Location
  • Create a new deployment on to the C: Drive of the local system.
  • Try the Deployment again.

You can use this document to move a Deployment if needed.

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-move-deployment-Image.html

About the Author

Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

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