Keep it Simple.....Support: Demystifying BIM 360 and ACC Licensing

Fewer topics have caused more confusion and hand-wringing among Autodesk customers than the managing access and entitlement for Autodesk Construction Cloud (ACC) and BIM 360 projects.

Some common questions include:

  • 'I added a member to a project on ACC and gave them access to Docs, so why are they getting a 30-day trial of Docs only?'
  • 'Where

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About the Author

Jeremy Smith

Sr. Technical Support Specialist, AEC<br><br>Jeremy has been delivering service and technical support to customers in the AEC industry for over 25 years. He gained much of his AutoCAD/Revit experience serving as CAD Manager at multiple MEP/FP engineering firms in the Greater Boston Area. He then worked at Autodesk as a Technical Support Specialist, eventually becoming a manager overseeing the Revit and Vault support teams. Jeremy is excited to be in his current role as Sr. Technical Support Specialist at IMAGINiT, as it allows him the opportunity to work directly with customers every day and help them successfully leverage Autodesk’s solutions to achieve their business goals.

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