Issue:
You need to either change your email address or your username in your Autodesk account.
Solution:
Note: Admins cannot change the email address or username of other users. The end user will need to change their email address or username.
- Sign in to your Autodesk account at profile.autodesk.com/security.
- Click the “Change” button under Username.
- To change your Username click the edit button on the far right side.
- You may be asked to sign in again. Change your username and click "Save".
- To change your email address, click the edit button on the far right side.
- You may be asked to sign in again. Change your email and click "Save".
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