Error: “Error 1325 “” is not a valid short file name” when installing or launching AutoCAD

Issue:

You get a 1325 error when installing or opening an Autodesk product:

1

Causes:
Folder redirection is a common cause of this error. Autodesk products have issues with redirected profile folders and is not supported. Folder redirection will cause installation or startup issues of Autodesk products.

Solution:
We must go into the Windows registry.
1. Go to start – run and type regedit
2. Navigate to the following registry location - HKEY_CURRENT_USER\Software\Autodesk

2

3. Add a String Value with the name CurProd. Modify the value to AutoCAD.
4. Add a Dword (32-bit Value) with the name installed. Modify the value to 1.

4


5. Also navigate to KEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.
6. Change any of the registry settings that are pointing to a shared folder to %userprofile%
Before Changes:

6
 

After Changes:

6.1

7. Try installing or launching AutoCAD again.

About the Author

Ken Williams

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

Follow on Linkedin More Content by Ken Williams
Previous Article
How to create a Support Case on the IMAGINiT Website
How to create a Support Case on the IMAGINiT Website

IMAGINiT has different levels of support to cover all customers. Our response time to cases depends on the ...

Next Article
Autodesk Desktop Connector for BIM 360 Team
Autodesk Desktop Connector for BIM 360 Team

What if you could not only share files but could view and markup your files online? What if you had a 3D m...

Need tech support? Let us help!

Learn More