Resources » How-Tos » Autodesk: When launching you receive a message “This product license is no longer available. Please save your work and shutdown.”

Autodesk: When launching you receive a message “This product license is no longer available. Please save your work and shutdown.”

Jeff Arbogast

Issue:

Autodesk: When launching you receive a message “This product license is no longer available. Please save your work and shutdown.”

This will happen even with proper sign in credentials.

“Product License - not found”

“The product license is no longer available. Please save your work and shut down. <Minutes remaining><product name> will be shut down.”

Cause:

There can be a number of issues that cause this error.

Solution:

Possible solutions

  • Verify that the product is assigned.

https://manage.autodesk.com/home/

https://knowledge.autodesk.com/customer-service/account-management/users-software/user-management/assign-users-to-products

  • Reset license.

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Use-Installer-Helper.html

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-change-or-reset-licensing-on-your-Autodesk-software.html

  • Check to verify you have all of the licensing updates.

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/Autodesk-Licensing-Service-Updates.html

About the Author

Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

Follow on Linkedin More Content by Jeff Arbogast
Previous Article
Is it time to replace unsupported technology?
Is it time to replace unsupported technology?

Since technology may continue to work after the end-of-support date, you may be tempted to keep using it.

Next Video
Custom 3D Text In Infraworks (Updated)
Custom 3D Text In Infraworks (Updated)

This video tech tip covers an updated workflow for generating custom 3D text objects in Infraworks. The ori...

Need tech support? Let us help!

Learn More
Return to Resources