Issue:
AutoCAD: “External Reference is missing” when using Cloud based storage
This can happen with any Cloud based storage. Example Microsoft One Drive.
Causes:
- File syncing method
When using Cloud based storage the files are synced for each user. If system A uploads the file. Then system B will have this file synced locally (many times similar to another Hard Drive you see on your system). The User who uploaded the file has a different location because of the User and thus the External Reference does not know how to find the file in the New Users Profile.
Solution:
- In a situation like this you need to use the “Relative Path” method.
Relative Path
https://knowledge.autodesk.com/support/autocad/learn-explore/caas/CloudHelp/cloudhelp/2016/ENU/AutoCAD-Core/files/GUID-164C2548-91E6-476D-AFDF-6257340C2EE2-htm.html
You can set this by right clicking on the External Reference in the External Reference Manager and selecting Relative Path”.
- Type “Xref” on the command line and select the <Enter> Key.
- The External Reference Palette will open.
- Right click on the External Reference in question and select “Change Path Type”.
- Then select “Relative Path”.
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