Adobe PDF Maker ARX Application - Incompatible Error

Issue:

You previously create an Autodesk 2022 deployment and now there is a new product update available. How can I add new Autodesk update to my existing deployment(s)?

Solution:

Rebuild the configuration and specify the existing deployment image folder. The image tool will update the existing deployment with any updates. *This method is not recommended for deployments used with SCCM - Autodesk recommends creating a separate SCCM package for Updates and deploying along with the full product package.*

1. Go to manage.autodesk.com and choose “Custom Install”. This is where you should have created the existing Autodesk 2022 deployment that you will adding the updates to.

2.  Select the License type for this deployment (I used “Network” for this example).

3. Choose the Autodesk product that we need the updates for (I chose AutoCAD for this example). Then choose the “Latest version”. Click Next.

4. Fill in the package name (I tested by using different names and it didn’t seem to matter what the name was). The “Deployment image path” is import. You will need to put in the correct path to your existing Autodesk 2022 deployment that the update will be added to. Click on “Deploy”, check the box for “I agree to the Terms of Use” and then click “Download”.

5. An executable file will download. The file will be called by what “Package name” you used in step 4. Run the downloaded executable file. When the executable file starts you will be presented with a window asking you if you want to update a deployment. Choose “Download and update”.

6. When it completes, you have added the updates to your deployment.

Also, again *This method is not recommended for deployments used with SCCM - Autodesk recommends creating a separate SCCM package for Updates and deploying along with the full product package.*

About the Author

Ken Williams

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

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