Issue:
We often encounter trouble installing Revit 2021 if it was previously installed or if you already have Revit 2022 installed. The error that is provided by the installer is the generic 1603 error.
Causes:
The installation of Revit 2021 may fail due to an additional component that is installed along with Revit 2021. When Revit 2021 tries to install, either as a reinstall or after Revit 2022 is installed, it may fail due to an incompatibility with the build numbers for a Revit add-in. One of the most common culprits that causes the reinstall of Revit 2021to fail is the Generative Design for Revit application. Generative Design for Revit is a shared add-in program for both Revit 2021 and Revit 2022.
We also frequently see failures due to the add-ins below.
Autodesk Revit Unit Schemas 2021
Worksharing Monitor for Autodesk Revit 2021
Personal Accelerator for Revit
Solution:
It may be beneficial to confirm what is causing the failure to occur since there are several pieces that can cause the problem. Open File Explorer and navigate to the ODIS folder to open the Install.log. (Copy and paste the path below into File Explorer)
C:\Users\%username%\AppData\Local\Autodesk\ODIS
Open the Install.log file and search for 1603. You may find text, like the information below, that shows the install of Revit is failing due to Generative Design for Revit or another add-in.
[Install Manager: 16004, single] [InstallManager INFO] [ PluginManager::PerformOperation ] Fail when performing Installation of (upi2: {393FD863-0ABB-4D80-BFA0-245256934874} name: Autodesk® Generative Design For Revit )
[Install Manager: 16004, single] [InstallManager INFO] [ InstallManager::HandleInstallFailure ] Failed to install Package (upi2: {393FD863-0ABB-4D80-BFA0-245256934874} name: Autodesk® Generative Design For Revit ) Error Code: 1603 Exit Status: 2
If you are experiencing trouble installing Revit 2021 due to a reinstall or because you already have Revit 2022 installed, please try the following steps to resolve the problem.
- Open Control Panel>Programs and features. (Type appwiz.cpl into Windows search)
- Look for Generative Design for Revit and uninstall the program.
- Try to install Revit 2021 again. We recommend using a full download of the installation files. The link below has instructions to fully download the installation files to install Autodesk applications.
- If the problem continues, then uninstall the remaining potential problem add-ins listed below and then try installing Revit 2021.
Autodesk Revit Unit Schemas 2021
Worksharing Monitor for Autodesk Revit 2021
Personal Accelerator for Revit
- If the problem continues, then please send a copy of your install.log to support@rand.com to create a case for one of our installation experts to review.
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