Issue:
Autodesk: When launching you receive a message “This product license is no longer available. Please save your work and shutdown.”
This will happen even with proper sign in credentials.
“Product License - not found”
“The product license is no longer available. Please save your work and shut down. <Minutes remaining><product name> will be shut down.”
Cause:
There can be a number of issues that cause this error.
Solution:
Possible solutions
- Verify that the product is assigned.
https://manage.autodesk.com/home/
https://knowledge.autodesk.com/customer-service/account-management/users-software/user-management/assign-users-to-products
https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Use-Installer-Helper.html
https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-change-or-reset-licensing-on-your-Autodesk-software.html
- Check to verify you have all of the licensing updates.
https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/Autodesk-Licensing-Service-Updates.html
About the Author
Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.
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