Inventor crashing in module Kernelbase.dll


Inventor is crashing in module KERNELBASE.dll with a dialog box like this:

Or Inventor is periodically locking up or crashing and faulting in module name Kernelbase.dll in the ‘Windows Error Reporting’ or ‘Windows Event Viewer Application logs’.


The Microsoft Visual C++ runtime libraries and Inventor installation may be corrupt. 

With Vault Client installed and running as an Add-In, the Vault installation may also be causing similar problems in Inventor.


Check the Windows System Information ‘Windows Error Reporting’ or ‘Windows Event Viewer Application logs’ section for Kernelbase.dll errors.

  • To open System Information:

In the Windows search box type in ‘System Information’.

  • OR use the Windows logo key + R on keyboard to open the ‘Run’ dialog box.
  • Type in ‘msinfo32’

  • See the Windows Error Reporting section:

  • To open Windows Event Viewer:

Windows Error Event Viewer Application Logs

Based on the presence  of Kernelbase.dll errors in the  Windows Error Reporting and Windows Event Viewer uninstall Microsoft C++ and Inventor. 

  • Remove and reinstall Microsoft C++ runtime libraries:

Uninstall and reinstall Microsoft C++ Libraries

  • Clean uninstall Inventor or all Autodesk software

Go through the 'Inventor clean uninstall' or if Vault or other applications show errors in same module uninstall them all with the 'All Autodesk products clean uninstall'

Inventor clean uninstall

All Autodesk products clean uninstall

See similar Kernelbase.dll errors in AutoCAD and Vault Client if the errors persist after reinstalling C++ and Inventor:

About the Author

Joanna Gryszka

Manufacturing Technical Support Specialist<br><br>Joanna has over eight years of experience working with Autodesk products. She started supporting core AutoCAD and network installations of all Autodesk products. She now has five years of experience with Inventor. <br> She graduated from Mechanical Engineering and has been providing solutions to clients and dedicating her knowledge to the Solution Center since then.

More Content by Joanna Gryszka
Previous Article
Simpler System Integrations Made Possible with IMAGINiT Pulse
Simpler System Integrations Made Possible with IMAGINiT Pulse

IMAGINiT Pulse performs the common portions of integrations, while our team of experts complete the rest wi...

Next Article
Traditional CAM vs. FeatureCAM
Traditional CAM vs. FeatureCAM

The difference between Traditional CAM and Autodesk FeatureCAM. Learn how the automation and standardizatio...