Uninstall an Autodesk product when the Custom Install Deployment is no longer available

Issue:

You want to uninstall an Autodesk product but the original deployment package is no longer available in the original location.

Solution:

Note: Speak with your system administrator to either have them do the following or make sure you have the correct admin rights to complete the following tasks.

1. Start Windows PowerShell and use this command:

1. In the search portion of the Windows taskbar at bottom left, start to type powershell. Then choose "Run as Administrator"

b. Maxinmize the PowerShell window and run this command:

Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall, HKLM:\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall | Get-ItemProperty | Where-Object {($_.DisplayName -match "Autodesk") -or ($_.Publisher -match "Autodesk")} | Select-Object -Property DisplayName, UninstallString | Ft -autosize | out-string -width 4096

2. You will be presented with the PowerShell output. On the left side you will see the Autodesk product or add-in and on the right side is the uninstall string. We will be using the uninstall string to uninstall the Autodesk product or add-in. 

3. Choose the line of the uninstall string of the product you want to uninstall and copy the uninstall string. You can add the silent switch -q after --trigger_point system to make it silent. This can be run in a command prompt or you can create a batch file. If you choose to create a batch file, you can put multiple lines in a batch file to uninstall more than one product. 

4.  If your uninstall string starts with: C:\Program Files\Autodesk\AdODIS\V1\Installer.exe add quotes at the beginning and end of this line.

Example:

"C:\Program Files\Autodesk\AdODIS\V1\Installer.exe" before you run the whole line.

5. If you are using a batch file, put a call command in front of the line (the call command is not needed for a MsiExec line in the batch)

Example: 

call "C:\Program Files\Autodesk\AdODIS\V1\Installer.exe" -i uninstall --trigger_point system -q -m C:\ProgramData\Autodesk\ODIS\metadata\{03BD6A4A-C858-3AD2-9353-DF2974C9918B}\bundleManifest.xml -x C:\ProgramData\Autodesk\ODIS\metadata\{03BD6A4A-C858-3AD2-9353-DF2974C9918B}\SetupRes\manifest.xsd

6. If you have a uninstall string line that is using MsiExec, make sure after MsiExec it is an /X and not an /I. The /X is for uninstall and the /I is for an install. You can change it to /X to uninstall in your command prompt or batch file..

About the Author

Installation Technical Support Specialist<br><br>Ken Williams has over 20 years of experience as a systems administrator helping organizations with installation, configuration, and maintenance. At IMAGINiT, Ken puts his knowledge of Microsoft, SQL, servers, and Autodesk to work ensuring clients are able to stay up-and-running, install their software easily, and maintain their solutions.

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