DWG TrueView Can’t Be Downloaded Securely

Issue:

A security error appears that when you download DWG TrueView that states “can’t be downloaded securely”.

Graphical user interface, text, application, email

Description automatically generated

Causes:

This may be caused by a signed certificate for the AdODIS installer, or another certificate, which expired on 10/21/2022.

Graphical user interface, text, application, email

Description automatically generated

 

Solution:

DWG TrueView can still be downloaded from the link below.

DWG TrueView | DWG Viewer| Autodesk

  1. When you select Download DWG TrueView, a download will begin with the aforementioned warning. Select the three dots to the right side of the download and select “Keep”.

Graphical user interface, application

Description automatically generated

  1. A notification may appear that “This file can’t be downloaded securely. Select “Keep Anyway”.

Graphical user interface

Description automatically generated with medium confidence

  1. The download will complete and no longer have the security warning. Select Open File.

Graphical user interface, text, application

Description automatically generated

If you view your Download folder, the download folder should show the full size of the downloaded DWGTrueView_2023_English_64bit_dlm.sfx.exe file. This also confirms the complete download.

Graphical user interface, application, Word

Description automatically generated

  1. After selecting Open File, the Autodesk Self-Extract dialog box will appear. The default location to extract all Autodesk applications is C:\Autodesk. Select OK or define a new location to extract the installation files.

Graphical user interface

Description automatically generated

  1. The installer should automatically begin once the extraction is complete. Select the box to agree to the End User License Agreement. Then select Next.

Graphical user interface, text, application

Description automatically generated

  1. It is recommended to not change the path for the Product install. Select Install and the process will complete.

Graphical user interface

Description automatically generated

DWG TrueView should now be installed, and icon should appear on your Desktop.

About the Author

Shawn Heator

Technical Support Specialist

Follow on Linkedin More Content by Shawn Heator
Previous Article
Autodesk Network License Manager debug log file location
Autodesk Network License Manager debug log file location

Where do I find my Autodesk Network License Manager debug.log file

Next Article
Already Installed message when installing an Autodesk 2023 product
Already Installed message when installing an Autodesk 2023 product

When an Autodesk install or update install doesn’t complete or was improperly stopped and a reinstall fails...

Need tech support? Let us help!

Learn More