Issue:
Users are not receiving Account Invites to use the Software.
Causes:
These Invites can be “blocked” and an exception should be added to Firewalls.
Solution:
You must have an exception for this site for the Autodesk Account Invites to not be blocked.
“potomac1050.mktomail.com”
This is the entire Whitelist from Autodesk
Protocol
HTTPS
Purpose
Login, License Entitlement
URL
*.autodesk.com
www.autodesk.com
access.clic.autodesk.com
clm.clic.autodesk.com
accounts.autodesk.com
ipm-aem.autodesk.com
cdn.accounts.autodesk.com
api.autodesk.com
cur.autodesk.com
Note: Need to have Content-Type: multipart/form-data enabled for cur.autodesk.com, otherwise payload sending would fail)
registeronce.autodesk.com
developer.api.autodesk.com
For E-SSO:
sso.accounts.autodesk.com
sso..connect.pingidentity.com
Protocol
HTTPS
Purpose
Application monitoring
URL
js-agent.newrelic.com
bam.nr-data.net
Protocol
HTTP
Purpose
Microsoft SmartScreen Filter
URL
urs.microsoft.com
Protocol
HTTPS
Purpose
Web Analytics
URL
ssl.google-analytics.com
smetrics.autodesk.com
api.demandbase.com
munchkin.marketo.net
918-fod-433.mktoresp.com
dpm.demdex.net
autodesk.demdex.net
tags.tiqcdn.com
www.googletagmanager.com
www.google-analytics.com
Protocol
HTTPS
Purpose
Web Analytics
URL
cm.eversttech.net
autodesk.tt.omtrdc.net
Protocol
HTTP
Purpose
Third party Certificate download and verification sites
URL
Note: For Certificate Links, add asterisk wildcard, e.g. *.domain as certificate domains normally own a large number of sub-domains which may change with time and different regions.
Some errors are caused by revocation checking failure from non-Autodesk sites' own certificate issue. For this, you can use IE to open that site to check with that warning enabled, so you may need set a registry key to enable warnings for certificate revocation failure as per this Microsoft msdn article.
*.symcb.com
s1.symcb.com
s2.symcb.com
sh.symcb.com
s.symcb.com
ss.symcb.com
*.ws.symantec.com
ocsp.ws.symantec.com
crl.ws.symantec.com
*.symcd.com
sh.symcd.com
g.symcd.com
ss.symcd.com
*.geotrust.com
crl.geotrust.com
*.pki.goog
ocsp.pki.goog
*.verisign.com
*.ss2.us
x.ss2.us
*.digicert.com
crl.microsoft.com (Microsoft Certificate Revocation List)
Protocol
HTTPS
Purpose
Marketing
URL
ipm-aem.autodesk.com
Protocol
HTTPS
Purpose
Marketing (AdSSO)
URL
stats.g.doubleclick.net
Protocol
HTTPS
Purpose
In Product Purchase
URL
ipp.autodesk.com
gateway.bluesnap.com
nexus.ensighten.com
d1rvg4h59z7jah.cloudfront.net
Protocol
HTTP
Purpose
AutoCAD series products certificated hardware list downloading
URL
download.autodesk.com
Protocol
HTTPS
Purpose
ReCap Sign-in.
URL
*.akamaiedge.net
More can be found at this site.
https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/What-URLs-protocols-should-be-accessible-for-Desktop-Subscription-to-work-html.
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