Revit cloud model failed to upload to the cloud

Working on Revit cloud models you get a red X when trying to collaborate using the cloud. You attempt to sync the model again but still get the same error.

Inside your most recent journal you would also find something along the lines of this:

Failed to upload ModelResourceId(type=WorksetTable, number=0).

Elapsed time to Write All Available Files (new) = 000 milliseconds

When you get this error it is hard to determine what the issue is related to or what is causing this error. There are some things that you want to do to rule out your software or machine:

1.  Clean out your temp folder. This can be done by follow Autodesk’s article https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-delete-temporary-files-in-Windows.html

2.  Make sure your Revit and anyone working on the model, has installed all Revit Updates. What build should you be on/How to find your build

• How to update your software via Autodesk Accounts website - https://knowledge.autodesk.com/customer-service/download-install/install-software/update-software/current-version-autodesk-account  
• How to update your software via Autodesk Desktop App - https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/About-Autodesk-desktop-app.html  

3.  Add the Autodesk trusted sites and make sure the s3 amazon server is not blocked as this is where the Autodesk Construction Cloud and other Autodesk server resides: https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/6IFPpIksTDfsCzp1JwIH5k.html This link give you the option to download the Licensing Support Tool to check/change license type for your software and the Connections tab give a list of URL's and shows if they are accessible or not.

*.autodesk.com 
*.google-analytics.com 
*.cloudfront.net 
*.virtualearth.net 
*.autocadws.com 
*.newrelic.com 
*.akamaiedge.net 
*.amazonaws.com 
*.s3.amazon.com 
*.edgekey.net 
*.getsatisfaction.com 
*.autodesk360.com  
*.skyscraper.autodesk.com

*.ssl.google-analytics.com 
*.js-agent.newrelic.com 
*.hotjar.com 
*.optimizely.com 
cdn.jsdelivr.net 
www.googletagmanager.com (optional) 
cdn.web-platform.io (optional)

About the Author

Sr. Support Specialist<br><br>Paul is responsible for client technical support as well as the set-up and configuring of plotters; support and service calls; and the installation, demonstration, and education of clients in AutoCAD, AutoCAD Architecture, AutoCAD MEP, AutoCAD P&ID, Advance Steel, Navisworks, Raster Design, Revit Architecture, Revit MEP, Revit Structure and 3D Studio MAX. He draws upon his years of experience as a technical engineer to assist customers in the creation and implementation of standards, the set-up of plotter and pen styles and the creation of custom blocks.

Follow on Linkedin More Content by Paul Sills