Civil 3D Surface Disappears When Data Shortcut is Refreshed

Title:

Surface Disappears When Data Shortcut is Refreshed

 

Applies to:
Civil 3D

 

Issue:
After updating or refreshing a Data Shortcut for a surface, the surface disappears from the drawing or shows as unresolved.

 

Causes:
The data shortcut may have been broken due to file relocation, renaming, or workspace misalignment. If the source drawing was saved in a newer version or outside the current working folder, the reference fails to resolve.

 

Solution:

1 – Open Toolspace > Prospector and check for the red “X” on the surface
2 – Right-click the surface and select Repair Broken Reference
3 – Browse to the correct source file or resynchronize the working folder using Manage Data Shortcuts > Set Working Folder
4 – Use Manage Data Shortcuts > Synchronize to update changes
5 – If the issue persists, recreate the shortcut from the source drawing and reattach it

Previous Article
Digital Twins in Manufacturing: The Power of FlexSim and IMAGINiT's Simulation Services
Digital Twins in Manufacturing: The Power of FlexSim and IMAGINiT's Simulation Services

Discover how FlexSim and IMAGINiT’s simulation expertise empower manufacturers to optimize operations, redu...

Next Article
Labels Move When Viewport Scale Changes
Labels Move When Viewport Scale Changes

Civil 3D labels (such as surface spot elevations or alignment labels) shift position when the viewport scal...

Need tech support? Let us help!

Learn More