Vault “Get” Command Slider Causes Crash After Update 2021.0.1

IMAGINiT Technologies

By: Heath White | SR. MFG Support Specialist

Issue:
After installing Autodesk Vault 2021.0.1 Client Update, using the slider bar with the “Get” command will cause the Vault Client to crash, usually with a CER.

Vault2021_0_1_CrashwithGetCommand

(click to view video)

Causes:
This problem appears to be related to the 2021.0.1 Update for the Vault Client. The issue does not seem to appear in the 2021 RTM or in previous versions.

Solution:
This issue is currently under investigation. Please submit all CER crash reports to assist with the resolution of this issue.

Workaround:

At the time of publishing, the only known fix is to remove the 2021.0.1 Update for Vault Client which returns Vault to the previous behavior and alleviates the crashing issue.

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