Applies to:
Civil 3D
Issue:
You work at an organization with higher than baseline security and have already checked the basics of having a coordinate system set in the drawing, and Geolocation and aerial background maps are not displating correctly in Civil 3D.
Causes:
Organization firewalls are blocking the neccessary relay addresses which are used for Geolocation.
Solution:
Engage IT department to 'whitelist' a specific list of addresses in the firewall.
Below is an article with the addresses which need to be whitelisted here:
Which URLs/Protocols need to be allowed for Autodesk Subscription Licensing
Once the IT department has whitelisted the above addresses, check for Geolocation function.
![Failed to retrieve a Autodesk Vehicle Tracking license [Error code 3- this product has not been registered with the licensing service yet]](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fres.cloudinary.com%2Fuf-554092%2Fimage%2Fupload%2Fv1781788620%2FVTError_gp5cfk.png&size=1&version=1784012402&sig=90d6bf9682772a28997f22a8034d6215&default=)
