Assess and Advise Service

If you have Autodesk Access installed on your Vault Server, you may have noticed that the update for Vault Server can show up in the Access Utility. What to be aware of.

Can I launch the Autodesk Installation Log Collector Tool (AdskODISLogCollectionTool.exe) in a silent mode?

On some workstations, Revit crashes unexpectedly without warning when a user opens the Manage Links window.  In some cases, a crash report (CER) is generated.

Autodesk provides the Installation Log Collection Tool (AdskODISLogCollectionTool.exe). It gathers all installation logs into one package

There are 2 different processes to activate Autodesk FlexSim. It depends on the version

Fusion utilizes Named User licensing and must be assigned directly to individual users through the Autodesk Account portal.

Issue: You want to install Inventor SDK  UserTools.msi somewhere other than the default location.

Microsoft .NET 8 is approaching retirement, raising questions about continued compatibility and support for Autodesk applications.

Issue: Inventor 2026 'Can't find the Vault location' error after installing the Vault Client 2026.4 update

Issue: User wants to user two different versions of ReCap on the same machine

When Signing into your Autodesk Software you Receive the Error: "This file does not have an app associated with it..."

When creating a Microsoft Intune application deployment for an Autodesk product, you may need the MSI Product Code to configure a detection rule.

You find that your files have not been syncing. You fix the issue however; how do I sync the ones that were missing?

What Network Settings Are Required for Autodesk Access and Scheduled Updates to Work Properly?

Can users postpone an Autodesk Scheduled Update if they are in the middle of critical work or approaching a project deadline?

Does the Autodesk product associated with a Scheduled Update policy need to be closed for the update to install successfully?

Desktop Connector couldn't initialize the Autodesk Identity Manager, prompting shutdown. Ensure Autodesk Identity Manager is installed before launching Desktop Connector.

When uploading files to Forma Data Management or BIM 360 through Desktop Connector, the files are not automatically processed for viewing

Is it possible to disable the Autodesk Assistant in AutoCAD products?