DWF Crash when viewed through Valut Preview or Design Review

IMAGINiT Technologies

Issue

Certain DWF files will cause the Vault Client or Design Review to crash. These files are still viewable through the Autodesk Web Viewer (https://viewer.autodesk.com/). You may see the error code "Unable to load DLL APIHelper.dll: The specified module could not be found." (Exception from HRESULT: 0x8007007E)

Cause
The cause of this issue is currently under investigation by the Autodesk Development Team. Incident ID:27241

Solution
The following is a link to the current issue being tracked and investigated by Autodesk. Please refer to this link for the current status of the issue: https://knowledge.autodesk.com/support/vault-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Vault-Preview-crashes-with-error-message-HRESULT-0x8007007E.html

How to Obtain Reprise License Manager Diagnostic information

If you are having problems starting the Reprise License Manager (RLM) service to issue IMAGINiT Utilities l...

I Now Pronounce You Revit and Vault

Adding Vault to your existing Revit environment can add a tremendous amount of value, power, and security t...

Gain control of your design data

Learn More

Return to Resources

Welcome to our Hub

DWF Crash when viewed through Valut Preview or Design Review

Previous Article

Next Article

Solutions Beyond Software™

DWF Crash when viewed through Valut Preview or Design Review

Previous Article

Next Article

Related Content

Explore some of the most overlooked features in Autodesk Vault Professional

As time goes by, the number of files and entries in the database can make the Vault grow quite large. Dealing with such sizes can become challenging

Magnum Systems enhances Autodesk Vault with Magic Button from IMAGINiT

Explores the role data management plays in manufacturing and how it can be used for solving common design and manufacturing issues.

Leveraging PLM and PDM technology to streamline your manufacturing operations and connect your locations.

Using Vault, Bluedrop's design assets, documents, & data are stored in a single environment. Engineers & designers are no longer prevented from working on a file in use by someone else.

IMAGINiT expert Caleb Funk as he shares some of his best tips and tricks for Autodesk Vault!

Understand what Vault Professional offers that Vault Basic does not

IMAGINiT experts Dr. Scott Hoover, Jamie Sharp and Jason Barnett explore how integrating Autodesk Upchain and Autodesk Fusion 360 Manage now provides organizations with the ability to have a fully clo

Seamlessly share data from any system whether it’s on-premises or in the cloud with Pulse. Integrations connecting Autodesk Vault, Autodesk Fusion 360 Manage, and more can be up and running quickly.

IMAGINiT expert, Caleb Funk, explores the new release updates for Autodesk Inventor and Vault 2024!

Vault Office Capabilities and Requirements

Learn the top 13 reasons people chose Autodesk Vault for engineering data management.

Learn about different software functionalities, review infrastructure requirements, and compare and contrasts Vault Basic vs. Vault Professional in this half-hour webinar.

IMAGINiT experts Sean McKenzie and Jeremy Smith explore managing consistent data flow throughout the enterprise, integrated systems and more!

Carl Smith and Tim Strandberg explore how engineering and manufacturing can be friends when using the right tools.

IMAGINiT expert Jeremy Smith explores how you can leverage the Fusion 360 Manage Extension in your revision control process.

ICT makes the move to Autodesk Vault and Inventor, reducing design cycle times, eliminating tedious tasks, and providing their team an extensive library of standard designs.

Vault Server Backup Utility Email notification subject line is confusing if 'Full Backup' and 'Incremental Backup' are used. To avoid confusion, use the default Subject 'Vault Backup Report'.

Autodesk Vault 2022 and later loads the Add-in for CAD applications differently than in earlier versions.

Solutions Beyond Software™