Fusion 360 will not log in or becomes unresponsive

 

Fusion 360 will not log in or becomes unresponsive

Issue:

There are times that Fusion 360 becomes unresponsive or won’t allow you to sign in even though you are signed into other Autodesk applications without issue.

Causes:

This behavior can be caused by multiple factors, however in most cases when the only program that appears to be affected is Fusion the cause is related to the local Fusion 360 cache.

Solution:

Clearing the local Fusion 360 cache can clear up a variety of problems and may be something that users should consider doing periodically to alleviate performance issues.

 

To clear the local Fusion 360 cache, select the “?” as shown below, followed by “Support and Diagnostics”.  In that flyout menu you will find several tools that can be useful when troubleshooting.  In this instance, you will choose “Clear cache data” to clear the local Fusion 360 cache.

 

About the Author

Heath White

Sr. Technical Support Specialist, Manufacturing

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