Autodesk: “An error occurred while preparing the installation”

Issue:

When you are trying to install Autodesk Products. You receive a message saying “An error occurred while preparing installation”.

Causes:

  • Erratic internet connection.
  • Corrupted ODIS Installation.

Antivirus, Firewall, Proxy preventing ODIS rom accessing a component on the internet.

Solution:

To resolve this issue

Option 1

  • Remove the Corrupted ODIS installation.
  1. Go to “C:\Program Files\Autodesk\AdODIS\V1”.
  2. Start “RemoveODIS.exe” as Administrator.
  3. Download the software using “Browser Download” or “Download Now” and perform the installation locally.

Option 2

  • Stop the ODIS installer from updating during install
  1. Start the DOS command as Administrator.
  2. Type “cd c:\ Autodesk\<Autodesk software folder>\” select the <Enter> key.

Type “setup.exe –noupdate” Select the <Enter> key.

About the Author

Jeff Arbogast

Manufacturing Solution Center Team Lead<br><br>Jeff is responsible for manufacturing Technical Support for both internal staff and customers. In addition to the daily activities of the support center, he helps write for the National Support Center blog, and has written online classes for the IMAGINiT training on demand site.

Follow on Linkedin More Content by Jeff Arbogast
Previous Article
Inventor 2022: Duplicate End Fill symbol shows up when printing drawing
Inventor 2022: Duplicate End Fill symbol shows up when printing drawing

This happens when printing to a printer or exporting the drawing to PDF or DWF files. It occurs consistentl...

Next Article
Inventor 2018 Licensing Stuck in the Trial Loop
Inventor 2018 Licensing Stuck in the Trial Loop

Inventor 2018 Licensing Stuck in the Trial Loop after attempting to change to Named User

×

Need help? Email us.

First Name
Last Name
Organization
Submit Your Question
Receive Email?
Thank you!
Error - something went wrong!