PlanGrid Access issue with Build Subscription

Gregory Lee

Issue:

User lost access to PlanGrid after Build Subscription is purchased. User gets pop up message that needs to purchase PlanGrid Subscription. Contacting Autodesk resulted customer needs PlanGrid subscription separately from Build Subscription. However, The Build subscription comes with PlanGrid subscription.

Causes:

Autodesk has internal system issue merging Autodesk Build and PlanGrid account.

Solution:

Resetting PlanGrid password resolve the issue.
Autodesk Contact Number: 1-866-475-3802

About the Author

Sr Technical Support Specialist<br><br> Skilled in AutoCAD, Mixed-use, Renovation, Revit, and Sustainable Design. Strong arts and design professional with a BA in Urban design focused in Architecture from University of Washington.
Follow on Linkedin More Content by Gregory Lee

Building Connected: How to Set Up

Did you just purchase licenses of Building Connected and you are not sure what to do? This blog will go ove...

Next Video

Introduction to Construction Cloud for Manufacturing

Explore how Autodesk Construction Cloud can propel your Digital Twin initiatives and system integration pro...

Optimize Construction Cloud Usage

Learn More

Return to Resources

Welcome to our Hub

PlanGrid Access issue with Build Subscription

Issue:

Causes:

Solution:

About the Author

Previous Article

Next Video

Solutions Beyond Software™

PlanGrid Access issue with Build Subscription

Issue:

Causes:

Solution:

About the Author

Previous Article

Next Video

Related Content

Explore how this state-of-the-art technology is transforming the construction industry. Delve into its uses in Virtual Design and Construction (VDC) and Building Information Modeling (BIM).

IMAGINiT's Construction Solutions expert, Scott Burke, showcases techniques for optimizing tablet workflows within Autodesk Build. This presentation caters to both construction project managers and fi

In this video, we'll centralize project data for better collaboration. Our IMAGINiT experts will explain Autodesk Docs workflows, reducing miscommunication and improving transparency.

This webinar is focused on the centralization of key data points and information across all trade partners and stakeholders involved in a project. With an emphasis on Autodesk Docs, our IMAGINiT Appli

With proven expertise in the construction industry, IMAGINiT helps customers implement purpose-built construction management solutions in the building, infrastructure, and manufacturing industries.

Lydig spent several months evaluating technology. Learn the four factors that influenced their decision to choose Autodesk Construction Cloud and IMAGINiT.

Crown chose to automate processes that would help them get stronger bids out faster, stay current on accounts receivables, reduce change orders, and most importantly, understand and manage costs.

If you are currently using tools like Bluebeam, Newforma, Panzura, Nasuni, Lumion, Enscape, or Fuzor there may be overlap with Autodesk tools you already own. Learn more in this on-demand session.

Teams that use BIM Collaborate Pro experience multiple benefits. Here we name a few.

Is the use of Civil 3D Reference Templates supported on the ACC?

Are Civil 3D Data Shortcuts Supported on the ACC.

Are Map 3D Web type connections supported on ACC?

This post reveals how the different Map 3D tools to load images behave on the ACC

Explore how Map 3D FDO connections behave on the ACC.

Find out if the ACC can host and facilitate access to basic AutoCAD Shared content.

Can you see the Picture? Learn how the BING Live Map Service behaves on the ACC.

Will AutoCAD External References work on the Autodesk Construction Cloud?

Shared Coordinate set up for BIM 360

Learn how civil teams can streamline collaboration, enhance project efficiency, and improve sharing and communication with Autodesk BIM Collaborate Pro.

Solutions Beyond Software™